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What are the steps to buy a watch on-line?

All the Watchcelona watches can be payed via PayPal or with credit card.

If it is your first on-line purchase, you must register in order to have access. Next time you wish to purchase a watch on the Watchcelona website, you have to access your account with the contact details you previously provided.

The first step consists of selecting the watch models you want to buy. Once you have selected them, you have to log into your personal account.

For the third step you need to confirm the address where you want your order to be delivered and choose the transport system you prefer.

The purchasing process finishes when you formalize your order and pay via PayPal or with a credit card.

Also, your shopping cart gives you the option of:

1. Deleting any product you have selected (“Delete”)
2. You can always check what you have bought by clicking on “My account”.

How much are the products and shipping costs?

For your information, all prices appear on Watchcelona’s website.

Our prices are just by the picture of each product and by just clicking on “buy”, you place a product into your cart. When you enter your zip code, the shipping price is automatically calculated. So, you can view the total amount before actually formalizing your order.

Do I have to pay Spanish VAT (Value Added Tax)?

If you live in the EEC, yes, you need to pay Spanish VAT. All prices include VAT, but we can deduct this amount from the total amount provided that the order is delivered in VAT exempt areas. If this is the case, you need to inform us by going to the section called “any comments or special requirements?” when you place your order.

If you live outside the EEC, prices do not include VAT.

Are there any extra shipping fees that do not appear in the website?

No, the only shipping fee you must pay appears in our website’s shopping cart.

Will I have to pay something when my order is delivered?

If you live in the EEC, you will not need to pay anything when your order is delivered. The price that appears in your shopping cart already includes shipping fees and taxes, except VAT exempt areas such as the Canary Islands, etc.

Some countries apply an extra charge to orders that are over a certain amount. For example, Australia adds extra charges to orders over 1,000 Australian dollars, Turkey, to orders over 300 euros, and Venezuela, to orders over 100 USD.

We know from experience that, for countries such as Turkey, Venezuela, Russia and Mexico, it is more convenient to place orders of small value separately, and have them shipped to the same address and addressee if you wish, but in different delivery dates. Even though shipping fees will be higher in this case, you save the money you would otherwise pay for custom duties.

ATTENTION: Custom duties and rules vary depending on the country and it is difficult to know exactly how they work. This is why we recommend you to call the local chamber of commerce for detailed information. You just need to tell them you wish to import scuba diving material from the EEC.

IMPORTANT/ CUSTOMS: By law, the original invoice must go with the package to declare at customs. Under no circumstances can we reduce the total amount of your order in the invoice.

DISCLAIMER: Watchcelona charges its invoices in euros. If the order is from outside the EEU, we convert the amount to other currencies according to the exchange rates in force at the moment of issuing the invoice. Exchange rates may change during the period of time between the moment in which Watchcelona issues the invoice and the moment in which the bank collects the invoice amount from our client’s bank accounts. This small difference may sometimes benefit clients, and other times it may be disadvantageous for them, but Wacthcelona cannot control this. As this difference in the total amounts depends on the banks, Wactchcelona does not accept any responsibility regarding this matter.

Other questions?

Access the help section or contact us and we will help you: info@watchcelona.com

Our customer service is open from Monday to Friday from 9am to 2pm and from 3pm to 6pm.